Shipping & Return Policy

Welcome to ENVÍO STORE. We are committed to delivering your orders safely and on time.

Shipping Policy

• Orders are processed within 1–3 business days after confirmation.
• Estimated delivery time is 7 business days depending on your location.
• Delivery delays may occur during holidays, sales, or unforeseen circumstances.
• Customers will receive order updates via email after shipment confirmation.

Return Policy

• We offer a 5-day return policy from the date of delivery.
• To be eligible for a return:
  • The item must be unused and in its original condition.
  • The product must be returned with original packaging and proof of purchase.
• Returns requested after 5 days of delivery will not be accepted.

Non-Returnable Items

Certain products may not be eligible for returns due to hygiene or customized order reasons.

Refunds

• Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days.

Support

If you have any questions regarding shipping or returns, contact us at:

Email: envioshopy@gmail.com